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TargetSolutions’ powerful records management system tracks all types of fire department reports online, including drill-yard and instructor-led training activities.
TargetSolutions may feature more than 300 hours of continuing education for emergency responders, but the platform offers more than just online training courses. While the platform is relied on by agencies across the country for web-based training, TargetSolutions’ records management system, reporting functionality, and customizable settings make it an all-in-one solution for managing fire department reports online.
TargetSolutions simplifies how agencies track firefighter training records. That platform’s cutting-edge functionality enables agencies to ensure compliance and operate at optimum levels. Here is an overview of the different ways TargetSolutions helps agencies manage training.
Departments Can Track Course Completions and Set Automated E-mail Notifications
As a career management solution, TargetSolutions helps personnel stay ahead of recertification deadlines and receive timely training. Trainers can assign courses and e-mail users when a series becomes available. TargetSolutions then allows trainers to monitor users’ progress with automated reports showing percentages of course completions and identifying users who haven’t finished.
Platform managers can select the option to notify users when courses are overdue to ensure everyone is certified in time. Setting automated reminders is particularly useful for credentials with annual renewals such as a driving license or EMS recertification.
In addition to recording course completions, firefighters can upload their paper certifications to the platform, so required documents are readily accessible.
“Being able to record credentials and custom task books is helpful for administrators to know where their department stands,” said TargetSolutions Account Manager Julie Blosch. “They can set up email alerts to remind learners of outstanding lessons and make sure everything gets done.”
Document Hours for ISO Reviews
One of TargetSolutions’ most crucial record tracking functions is recording training hours for ISO reviews. Automated reports make looking up users’ hours simple with a quick search.
With TargetSolutions you can deliver a ready-made training package that covers ISO fire department Driver Training, Officer Training, Hazmat Training, Company Training, and Facilities Training. The platform features “buckets” – consisting of online training courses and digital tracking reports – built specifically to meet ISO’s standards.
After your crew has completed the assignments, TargetSolutions’ recordkeeping system automatically tracks completions and generates detailed reports structured perfectly for ISO’s reviewing process. With TargetSolutions, the ISO will have little trouble auditing your fire department’s ISO training records.
Departments can keep important files organized in one place. Paperless fire department reports online reduce clutter and make the ISO audit as painless as possible. Departments across the country have reduced their audit stress by trusting TargetSolutions. Rather than managing records in binders and folders, administrators can generate detailed fire department reports online of individuals’ training hours.
“(The ISO) basically took my information and said ‘thank you’ so it was pretty easy. I was anticipating a much more rigorous type of review but I think based off of the pre-built TargetSolutions categories, I was able to give specific hours for those categories and it helped a tremendous amount.”
Matt Barnes, Battalion Chief, Southern Marin Fire Protection District (Calif.)
Create Custom Checklists for Inspections
Departments can utilize checklists for mandatory inspections such as engine checks, self-contained breathing apparatuses, and other emergency vehicle maintenance checks. Rather than duplicating the workload with a paper checklist and later uploading it, departments can record inspection details directly into TargetSolutions.
Responders who handle drugs such as Vicodin and Morphine can also verify expiration dates and control numbers in TargetSolutions. In this case, if an issue did occur, administrators could look up the day’s inspections and trace any discrepancies.
Mobile-friendly checklists save time doing administrative work and keep a consistent record for individuals’ accountability.
Document Ongoing Drill-Yard Training
While ongoing drill-yard training is not typically tracked, firefighters still undergo essential training in fire suppression. TargetSolutions makes it easy to track and report regular activities with pre-built electronic forms cover most departments’ daily training tasks and are easily accessible inside TargetSolutions.
The ready-made activities cover key activities, including emergency ops, fire pump, forcible entry, hose, ladders, vehicle repair, and much more.
Each training activity allows managers to document training details such as instructors and hours. Recording regular training is simple with TargetSolutions and furthers compliance to federal and state standards.
Ability to Deliver Policies and Apply E-Signatures
TargetSolutions adds convenience as administrators can upload policies and include e-signatures to deliver across the department. Policies can range from new hire documents to having firefighters sign off for attending an offsite training.
“TargetSolutions’ automated policy delivery and tracking technology allows users to save time and money while increasing compliance,” said Regional Sales Manager Kegan Konrady.
Documents are managed from the file center and are easy to attach when assigning activities. This function organizes vital records and clearly shows who in the department still needs to complete forms.
Better Record Tracking Means More Effective Training
Consistent record tracking and reporting give departments a more comprehensive understanding of trainees’ needs to develop an effective training program.
Evaluation forms document new apprentice firefighters’ performance during activities and reveal gaps in training that need to be addressed. By recording learners’ behavior over time, patterns are discoverable, and trainers can better assess their readiness to be firefighters.
Even after a firefighter completes initial training, they never stop learning. TargetSolutions’ post-incident reporting helps firefighters analyze their actions on a call and study details for future training opportunities. Trainers can create case studies from reports to lower the risk of reoccurring errors or ensure certain procedures are repeated.
The situations reported from post-incident reviews also helps trainers create realistic simulations. The Sarnia Fire Rescue utilizes TargetSolutions to track their custom SimsUshare simulation training. Including scenario details in simulations such as the type of building, sprinkler system, fire hydrants, etc., which prepares learners for what they’ll encounter in real life.
Fire Department Reports Online Help Pre- and Post-Incident Training
Post-incident reports are also useful for developing accurate pre-training. Administrators can build content using report information to set learners’ expectations before hands-on activities. Pre-training saves departments hours of going through coursework for battalion training for the Southern Marin Fire Protection District.
“The people that did take that information [pre-course work] excelled at the battalion drills because they had all the information,” said Matt Barnes, who is battalion chief with Southern Marin Fire Protection District Battalion (Calif.).
“They had an ample amount of time to review it, study it, ask questions…do whatever they needed to do so they could become proficient at the skill they were being expected to perform in a group setting.”
TargetSolutions provides the leading firefighter training management system and allows trainers to generate fire department reports online. TargetSolutions is built to help agencies save time, reduce cost, and better document training hours.
For more information about TargetSolutions’ pre-built platform solutions, please click here. If you have any question about the industry’s leading records management system, please contact us today at (800) 840-8046.