Ethics and Liability – The Unintended Consequences
The design and use of products and services have always involved ethical considerations when evaluating liability risks. However, these considerations and risks are becoming more important and nuanced as the world becomes a smaller place and the need for differentiation and speed to market becomes more important. These changes have positively affected choices but, at the same time, have increased liability risks and ethical considerations. Combined, it is becoming increasingly important for designers and users to understand how products and services are used, where they are used, and by whom they are used. The consequences of having an incomplete picture can not only impact designers and users but can also affect the safety and well-being of all stakeholders, especially the public.
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Learning Objectives
By the end of this course, you will be able to:
- Define values, norms, morals, and ethics using existing definitions in order to evaluate liability and ethical considerations relating to product and service development and use.
- Identify primary, secondary, and tertiary stakeholders to evaluate how a product or service is intended to be used, how it may be used, who might be impacted by the product or service, and resulting design considerations (including marketing, sales, instructions, and labels).
- Identify cultural differences that affect how liability and ethics are interpreted and, based on risk assessment, determine which products or services are suitable for specific cultures.
- Anticipate unintended consequences and identify associated risks regarding liability and ethical decision-making.
- Assess the consequences for stakeholders who might not come into direct contact with a product or service from liability and ethical perspective to evaluate risks and viability.
Specs
| Course Level | Intermediate |
| Languages | English |
| Compatibility | Audio, Video, MobileReady, Responsive |
Course Applies To
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