Transportation Safety TrainingDOT Entry Level Driver Training – Non-Driving Activities: External Communications

DOT Entry Level Driver Training – Non-Driving Activities: External Communications

SKU: JCOM-40087
Duration: 0.42 Hrs

There’s an old saying, “You catch more flies with honey than with vinegar.” This statement applies in many different settings. For CMV operators, whether you are driving in traffic, dealing with law enforcement, or simply picking up a load, it is usually more effective and efficient to be polite and courteous than it is to be rude, hostile, or demanding. The “catching flies with honey”-approach can be critical when you are dealing with law enforcement and DOT inspectors. This course discusses the importance of communication skills when interacting with law enforcement and other officials. It covers the roadside vehicle inspection process and what you should expect during an inspection, including how inspectors determine if you are proficient in the English language. Finally, it discusses the impact that violating Federal and state laws has on a CMV operator’s driving record and their employer’s record.

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Course Details

Learning Objectives

By the end of this course, you will be able to:

  • Explain the value of effective interpersonal communication techniques and skills with enforcement officials
  • Describe specifics of the roadside vehicle inspection process, including what to expect during this process
  • Detail the FMCSA’s English language proficiency requirements
  • Describe the impact of violating Federal and state regulations on a CMV driver’s driving records and their motor carrier’s records

Specs

Course Level Fundamental
Languages English
Compatibility Audio, Video, MobileReady, Responsive

Bob Jonas

Bob Jonas began his trucking adventure in 1973, at the age of twenty-three, driving for a new company that manufactured windows. First employed to drive 20-foot straight trucks, over the next 15 years he logged over a million miles in 11 western states. Starting with 40-foot dry vans, increasing in size to 53 feet, he also pulled doubles, occasionally triples, flatbeds, and reefers (refrigerated trailers). In addition to delivering windows, he was required to back haul everything from raw glass, cereal, oyster shells, potato flakes, paper, Christmas trees, and swinging horse meat. He was also given the responsibility of testing new hires. After leaving the company he had worked for so long, Jonas's life headed in another direction, where he was still able to use his driving skills for part time work. In the next few years, he worked the Christmas rush for UPS, hostling, driving doubles and triples. He also worked for another company delivering 5,000 lbs. spools of newsprint, as well as container pick and delivery to the docks and rail yards. His final miles were logged part time for another window manufacturer. Never knowing what road he would travel next, Bob didn't give up his CDL until 2014.

Course Applies To

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