Professional DevelopmentConflict Management

Conflict Management

SKU: RVCT-455B

Duration: 0.25 Hrs

When people work together, there will inevitably be disagreements. Some of these disagreements are minor, but some can turn into major conflicts. If conflicts are not resolved, they can lead to long-term tension and unhappiness among employees. This course illustrates how to resolve conflicts using the SLOW method, reasons for different points of view, and tips for face-to-face communication. Following the ideas in this course can help your team use conflict situations as an opportunity to solve work or personal problems, and therefore become more productive and unified.

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Course Details

Learning Objectives

• What workplace conflict is • The positive and negative aspects of workplace conflict • How people communicate • How to work with other people to resolve problems • When to involve supervisors • The best type of interactions for resolving conflicts and avoiding misunderstandings

Specs

Course Level	Intermediate
Languages	English
Compatibility	Audio, Video

Author

Vector Solutions

With over two decades of experience designing advanced 3D animated courseware and developing our proprietary learning management software, we pride ourselves by having developed over 1,000 safety and operations training modules, which have helped train over 250,000 workers worldwide. Our highly experienced team provides the industry with a simple and high-quality means of training their workforce. Whether your team consists of 25 people or an enterprise with thousands, we’re here to help.

Course Applies To

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