PMBOK® Guide – Sixth Edition: 15-Quality Assurance and Cost Control

A good project manager should apply processes, best practices, and tools to ensure that all aspects of development incorporate quality standards as a project’s product is being produced. The project manager should always look to the past to garner lessons learned and apply that knowledge so as not to repeat history where negative impacts were sustained. This course shows how the Project Quality knowledge area promotes those processes, tools and techniques that assist the project team in planning, delivering and controlling the right levels of quality throughout all project development processes.

Materials in this class are based on the text, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide)

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Course Details

Learning Objectives

At the end of this course, you will be able to:
  • Define Manage Quality and Control Quality
  • Describe the correlation between inputs, tools and techniques, and outputs of project activities
  • Define key terms and phrases used throughout these processes to help drive quality initiatives
  • Answer test questions comparable to those you may encounter when taking a project management professional certification exam

Specs

Course Level Intermediate
Languages English
Compatibility Audio, Video

Neal Rowland, PMP, PMI-ACP, ITIL Expert, ITIL Practitio

Neal Rowland has been a Project Management Professional (PMP) for over 13 years. During that time he has instructed, authored courses, advised training companies and corporations, and applied the best practices of project management in his work at Microsoft, Plex, and others. As the Lead Crowd Surfer of The Crowd Training [www.thecrowdtraining.com], Neal leads product development, instructional design, and graphic design. He is a contributor to the PMBOK. Beyond being certified as a PMP, Neal is also a certified agile project manager (PMI-ACP) and IT service management (ITIL Expert and ITIL Practitioner). Neal currently resides in the Detroit area with his wife and 5 kids.

Course Applies To

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